Our Property Management System.

With the majority of hotel reservations being made online, our integrated booking engine is designed to meet the demands of the digital age, making it easy for you to receive reservations and increase revenue through upselling and promotions.

The booking engine can be fully customised with your property logo and brand colours, providing guests with a seamless experience from browsing your website, to completing their booking. In addition, our integrated payment gateway ensures secure and effortless online payments for both you and your guests. Experience the convenience of receiving reservations around the clock and increasing revenue with our commission-free booking engine.

Our channel manager seamlessly syncs availability and pricing from Expedia, Booking.com, TripAdvisor, Airbnb, Hotels.com, HotelBeds, Google, and more in one user-friendly multi-calendar. This gives you a real-time, up-to-date view of all your properties and puts you in complete control of your availability and rates. Plus, our 2-way synchronisation and real-time inventory management feature eliminate over-bookings. It allows you to efficiently manage your rates and availability across all channels within the Hop Rate Management Tool. Simplify your operations with our channel manager capabilities and take the hassle out of managing your listings.

Stay organised and on top of everything with the Hop Event Management Software’s ability to sync events with room bookings, allowing you to create targeted and effective guest communications throughout the event. Make your event planning process effortless and stress-free with this event planning tool!

The Hop Revenue and Reporting feature empowers Revenue Managers to optimise room pricing, occupancy rate and RevPAR. With the ability to customise, download, and print real-time reports, you can share performance data and forecast growth with your team and stakeholders and make immediate, effective, and meaningful decisions.

This Reporting Tool feature also helps you stay ahead of the competition by tracking and implementing successful strategies to enhance your operational targets. You can take care of your revenue and streamline your operations with our performance tracking system.

Our Hop CRM allows you to securely store and manage customer data and sales leads, making it easy to target individual and corporate customers for new and repeat business. Use the CRM to send pre, during, and post-stay communications, upsell services, promote offers, and stay fresh in your customer’s minds.

By combining technology, strategy, and well-stored customer information, this feature helps you set your operation apart, leaving lasting impressions and ensuring guests will want to return. Take complete control of customer relationships with our feature-rich customer relationship management software.

Create multiple users to manage reservations, revenue and reporting, guest communications, and secure payments across your entire group all in one place. The system allows your reservations teams to help guests plan their stay by searching for properties based on nearby highlights, attractions and locations. Use data from all your properties to plan and personalise marketing communication, segmented by corporate and individual guests with the integrated CRM. The multi-property capabilities are endless and can all be performed centrally.

Enjoy multiple permission level logins, update rates and codes, view all availability and reservations across your portfolio, handle and update yield management, and generate multi-prop reports, concisely combining all information to view your establishment’s success. Centralise and efficiently manage all guest information with our group management software.